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Resort Safety Officer - Overnight
at Welk Resorts
Will ensure that guests have a safe and pleasant experience by assisting with guest service calls.
Duties will include:
Patrolling resort premises
Assisting with maintaining lost and found property and records
Assisting transporting guests to and from designated locations in accordance with established safe driving methods and standards
Assisting monitoring and maintaining order of pool areas
Enforcing policies, rules and regulations and ensuring the observance of applicable laws
Responding to medical calls and providing first aid to guests
Performing custodial duties in maintaining the pool facilities
All other duties as necessary or required.
Desired Skills and Experience
High School diploma or equivalent required. Must have a minimum of two years of related experience and training in law enforcement, medical, or security fields; or equivalent combination of education and experience. Must be able to work a flexible schedule which will include working some weekends and holidays, follow detailed procedures, and have excellent customer service skills. Must be able to work collegiality and independent of intensive supervision. Must be computer literate and proficient in Microsoft Office applications.
NOTE: Position involves rotating shifts at this time, so need to be flexible to work days, eves and graveyard shifts.
Must possess a valid California BSIS issued Guard Card or proof of application and payment of fees if licensing is not in immediate possession. Guard Card must be in possession within the first 90 days of employment. Must obtain CPR/First Aid and AED certifications within the first 90 days of employment. Must have a valid California Driver’s License and be able to operate a motor vehicle safely.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements following this paragraph are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
High school diploma or GED preferred. The ideal candidate will have experience in recreational facilitation and hospitality. Child care knowledge is a plus.
Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals. Ability to speak effectively with customers, guests, vendors or Team Members of the organization. Excellent communication skills required. Must be able to speak, understand, read and write English.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to make decisions that are in the best interests of the company. Ability to be flexible and easily adapt to change. Ability to establish and maintain effective working relationships with co-workers, field personnel and sub-contractors/vendors.
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the Team Member is regularly required to stand; use hands to finger, handle or feel; and talk and hear. The Team Member is frequently required to walk and reach with hands and arms. The Team Member is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The Team Member must regularly lift and/or move up to 40 pounds.
The work environment characteristics described here are representative of those the Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to noisy.