Harbor Freight Tools

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Retail Sales Associate

at Harbor Freight Tools

Posted: 9/24/2019
Job Reference #: 681430
Categories: Retail, Sales
Keywords: retail

Job Description

Posting Title
Retail Sales Associate

Job Description
Our Associates (part-time) support the leadership team through operational execution and delivery of a rewarding customer experience. Our Associates (part-time) are part of a retail team of high-achievers, who have a passion for excellence, continuous improvement and obsess about getting things done. They are expected to embrace our Mission Statement and Success Drivers for the Associate (part-time) position and demonstrate Harbor Freight Tool's Core Principles.
 
Profit Maximization        
  • Consistently exhibit expected behaviors to exceed financial goals
  • Participate in company programs
  • Participate in special events
 
Operational Execution
  • Proficient in all assigned areas of responsibility
  • Accurate and timely completion of workload
  • Adhere to all company policies and procedures
 
Talent Optimization        
  • Exhibit job proficiency and expected behaviors
  • Contribute to a team atmosphere
 
Customer Experience
  • Provide a helpful customer experience
  • Ensure items are in-stock
  • Ensure items are priced right
  • Maintain a safe, clean, and organized retail store
 
Success Drivers
Action Oriented
  • Is action oriented and full of energy for the things they see as challenging
  • Enjoys working hard
  • Shows initiative
 
Composure        
  • Is calm and professional under pressure
  • Does not become defensive or irritated                       
 
Customer Focus
  • Acts with internal and external customers in mind                                            
  • Understands how operational execution directly affects the customer experience
  • Establishes and maintains relationships with customers and associates through respectful and effective communication.
Shared Duties
Profit Maximization    
    
  • Adherence to Injury Illness Prevention Program
  • Assist in execution of Physical Inventory Standard Operating Procedure
 
Talent Optimization
  • Commitment to continued learning and self-development
  • Drive and support teamwork
 
Operational Execution
  • Daily Download review
 
Customer Experience
  • Meet Customer Experience expectations
    • Friendly
    • Available
    • Quick
  • Execution of store recovery standards
  • Execution of daily cleaning checklist
 
Primary Duties
  • Participate in:
    • Name Collection
    • Extended Service Plan Program
    • Inside Track Club Program
    • Efficient processing of point of sale transactions
    • Act as witness for till, safe, and deposit counts
    • Other duties as assigned
 Additional Duties
  • Execution of:
    • Planograms
    • Pricing
    • Display Planner 
  • Execution in accordance with Standard Operating Procedure:
    • Floor First Receiving
    • Replenishment
    • Recalibration
    • Cycle Counts


Auto req ID
53556BR

City
PICO RIVERA

Requirements

Experience         
  • Retail or Customer Service experience preferred
 Education           
  • High School graduate/Equivalent preferred                               
Physical Requirements   
  • Ability to communicate with customers and associates in person and via e-mail and telephone.
  • Ability to intermittently lift, push and/or pull up to 50 pounds. 
  • Requires standing and moving for an entire shift. Ability to lift, bend, kneel, climb, crawl and/or twist. Ability to safely climb up and down a ladder.
  • Ability to become forklift certified and physically able to operate a forklift in accordance with IIPP.                                                                                               
 Availability         
  • Ability to work a flexible schedule, including evenings, holidays, overnights and weekends as necessary to meet the needs of the retail business.
  • Regular attendance is an essential function of the job.


Address 1
8500 WHITTIER BLVD

About Harbor Freight Tools
We're a 40 year-old, $4 billion national tool retailer with the energy, enthusiasm and growth potential of a start-up. We have over 950 stores in 48 states across the country and are opening a new location every week. We offer our customers more than 5,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value.