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Senior HR Business Partner

at Experian

Posted: 10/7/2019
Job Status: Full Time
Job Reference #: 196663
Keywords: human resources

Job Description

Experian is a global leader in providing analytical and information services to organizations and consumers to help manage the risk and reward of commercial and financial decisions. Combining its unique information tools and deep understanding of individuals, markets and economies, Experian partners with organizations around the world to establish and strengthen customer relationships and provide their business with competitive advantage.

The organization's vision is for their people, data and technology to become a necessary part of every major consumer economy in the world. One of the largest operating divisions, with $800 MM in sales is the Consumer Services Group. Experian Consumer Services (ECS) is the industry leader in providing on-line credit education and identity protection tools to consumers. Our mission is to develop products that help keep people financially healthy. We are seeking a Senior Human Resources Business Partner to join our team!

Key Elements of the Position

The Senior HR Business Partner will report to the Senior Director of Human Resources for ECS and provide HR consultation and direction in the areas of employee and leadership development, coaching, and change management for our Costa Mesa team. This role will require collaboration with ECS HR colleagues and HR COEs. The Senior HRBP will work in a matrix culture with access to functional experts in HR to deliver on specific needs.

Areas of focus for this role include:

HR Business Consulting - Provide HR business consulting to leaders in the Costa Mesa, office. This Senior HRBP will advise, coach and facilitate discussion with leaders to further support a high performing and inclusive culture.

Support a High Performance Environment: Support leaders and employees with goal setting and regular performance discussions. Encourage an operating rhythm for the teams you support that foster transparency, accountability, results and development.

Leadership Development: Develop leadership strategies targeted to the management level and work closely with HR colleagues to implement what makes sense for a high growth and dynamic business. Also build and create additional training programs to augment what is offered by Experian's Talent Management group.

Employee Development: Translate needs into development programs that target the diverse team and help managers effectively coach and give feedback to employees.

Key Responsibilities

The Senior HRBP will work closely with the ECS leadership team and the North America HR team. Additional responsibilities include:
• Participate in the succession planning/talent review process to ensure that internal talent is developed effectively and gaps are identified and addressed appropriately
• Implement solutions that are cost effective, relevant and leverage the Human Resources team and COEs effectively
• Keep up-to-date of best practices and where appropriate incorporate into talent acquisition, leadership development and organizational effectiveness with an eye towards continuous learning
• Partners with management to resolve employee relations and employee performance issues.
• Coaches managers and employees to resolve employee relations matters.
• Conducts investigations, advises on appropriate documentation, and administers corrective action plans.
• Provides policy interpretation, counseling and training for employees and managers on programs, policies and procedures.
• Determines necessary actions to ensure fairness and legal compliance.
• Stays current with State and Federal law and ensures compliance.
• Participate in the design, development and roll out of new human resources programs, with HR or with cross functional teams.
• Analyzes HR metrics (turnover, etc) for the business to illustrate HR trends and accomplishments in support of the business.
• Create reports to provide insightful people analytics to leadership
• Partner effectively with TA to ensure that the talent acquisition strategies and plans anticipate the current and future needs of the business and deliver quality candidates
• Actively participate in all aspects of the annual People Survey to include planning, sharing results, supporting leadership in creating meaningful action plans and following actions through to completion and assessing impact
• Actively support a high performance culture



Qualifications

Knowledge, Experience, & Qualifications 
• 
5 years' experience as an HR Business Partner 
•HR Strategic thinking with proven experience in practical applications of change management
•Exceptional influencing skills across multiple groups
•Strong interpersonal skills / ability to develop strong relationships
•Excellent coaching skills 
•Results/action orientation & good planning skills 
•Collaborative, high energy and team oriented
•Adept at consulting, advising and influencing leaders on HR related issues in order to implement appropriate solutions 
•Business and operational acumen
•A roll-up your sleeves and get it done approach

EOE including Disability/Veterans