City of Beverly Hills

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IT Communications Specialist (Police & IT Departments)

at City of Beverly Hills

Posted: 9/20/2019
Job Status: Full Time
Job Reference #: 2446933
Keywords:

Job Description

Overall Job Objective

Job Summary

Note: Applications will be accepted on a continuous basis until the department's hiring needs are met; however, we encourage you to submit an application at your earliest convenience.

Who We Are
The City of Beverly Hills has a  long-standing reputation for providing superior customer service to residents, businesses, and visitors. This characteristic, combined with outstanding staff in all departments, has been a hallmark of success for this high performance organization. The municipal government (approximately 1,080 full-time and part-time employees) provides the highest quality safety services, recreational, municipal services, and physical environment.

What We Do
The  Beverly Hills Police Department (BHPD) is responsible for safeguarding the lives and property of City residents. The department is a leader in early response times and its dedicated officers work with the community to keep neighborhoods safe. The  Beverly Hills Police Department values its reputation as an agency that earns the public trust through efficient, impartial police service. The Information Technology Department (ITD) is recognized among municipalities as a premier provider of technology infrastructure and services. The department's mission is to make information available anytime and anywhere by facilitating citywide and intergovernmental knowledge sharing and ensuring access to reliable, innovative, and cost effective technologies.

What We're Looking For
The City of Beverly Hills is looking to fill two (2) vacancies. The first vacancy is within the Beverly Hills Police Department (BHPD), and second within Information Technology Department (ITD). The IT Communications Specialist performs skilled work in the installation, maintenance, replacement and repair of City Network and Communications Systems. This classification will perform skilled and complex Telecommunications maintenance and repair work involving City-owned telephone and radio equipment and systems The position in the Police Department will primarily support operations related to radio systems within the Beverly Hills Police Department, however will report to the Information Technology Department. This position will require to wear a uniform provided by the Beverly Hills Police Department. The position in the Information Technology Department will primarily support operations related to the installation, maintenance,replacement, and repair of telephone equipment and systems for the Information Technology Department.
 
Ideal Candidate
The ideal candidate for BHPD will possess knowledge, skills and abilities demonstrated by recent experience in electronics, two-way radio and point to point microwave technologies. Collecting and analyzing data, electronic test information to support two-way radio and microwave.The ideal candidate for ITD will possess knowledge, skills and abilities demonstrated by recent experience in the installation, maintenance,replacement, and repair of telephone equipment and systems.

BHPD BACKGROUND INVESTIGATION - The background investigation will include a comprehensive investigation of the candidate's background, education and employment history (including a credit, criminal and DMV review), and a pre-employment medical examination.

Position & Benefits
This position is in the City's Municipal Employees Association (MEA)  and is covered by the negotiated terms and conditions of that Association's Memorandum of Understanding (MOU). The City provides a generous compensation and benefits package, including CalPERS 2.5% @ 55 for classic members (2% @ 62 for new members), $2,050/month towards health insurance (with option of up to $475/month as taxable cash), and a monthly contribution of $150 to an RHS account for retiree medical savings as well as $70 per month into deferred compensation plan. Additional details may be found in the MEA MOU, a copy of which is located at www.beverlyhills.org/mou.   

Selection Process
All applicants must submit clear, concise and complete information regarding their qualifications for the position, including response to all supplemental questions. Resumes alone will not be accepted in lieu of the application or supplemental application materials.
The selection process will consist the following components:

  • Supplemental Questionnaire
  • Oral Interview / Technical Project
Conviction History
As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. Having a conviction history does not automatically preclude you from a job with the City. If you are selected as a finalist, you will be contacted to schedule a fingerprinting appointment.
 
Conclusion
Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City of Beverly Hills.

Disaster Service Workers
All City of Beverly Hills employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.                             

Major Duties

The Communications Specialist performs skilled work in the installation, maintenance,replacement and repair of City Network and Communications Systems. Performs skilled and complex Telecommunications maintenance and repair work involving City-owned telephone equipment and systems. Additionally this position will assist with repairing and replacing defective or worn telecommunications components including telephones, telephone switches and jacks; as well as operate a variety of communications equipment and systems to industry standards.

The following essential duties include, but are not limited to:

1. General classification of equipment including but not limited to the following:
  • Two-way radio communications equipment: including trunked radio systems, conventional radio systems, mobile radios, base radios, portables, paging controllers, pagers, mobile data, point-multipoint radios, receiver voting, control/dispatch consoles, and related equipment.
  • Microwave radio systems: analog and digital radios, frequency/time division multiplexing, antennas, dishes, waveguides, pressurization systems, towers, and related equipment.
  • Supervisory Control and Data Acquisition systems: master stations, EMS network computers, man/machine interfaces, communication servers, remote terminal units (RTU's), programmable logic controllers (PLC's) remote control equipment, telemetry, intelligent electronic device (IED) interfacing equipment, security systems and related equipment.
  • Security Systems: including closed circuit television, alarms, recorders, multiplexers, motion detection devices, access control systems, card readers and associated components.
  • Miscellaneous: radio/television power line interference, audio sound systems, reception and distribution of timing standards such as WWV, GPS, IRIG-B, NTS and Stratum.
  • Communicate with personnel to coordinate such activities as sharing tools or equipment, scheduling system outages, performing end-to-end system tests, analyzing equipment performance problems and to implement repairs as needed.
2. Test, locate and repair damaged communications circuitry; to minimize damage to equipment, potential for personal injury or revenue loss due to equipment downtime

3. Inspect newly installed communications equipment to ensure proper and satisfactory functioning; Revise and design communications systems as necessary;

4. Evaluate calling patterns and maintain currency on changes in area codes and prefixes in order to ensure efficient routing of City telephone calls;

5. Provide technical assistance and advice to other departments regarding communications needs and requirements;

6. Prepare and maintain technical and operational reports and records related to the City's network and communications systems;

7. Consult with and coordinate the services of network and communications vendors and manufacturers in the installation, repair and maintenance of City network and communication systems.

8. Coordinate communications activities with those of the City's data processing and alarm system;

9. Coordinate the preparation and production of the City's telephone directory;

10. Make routine and emergency purchases as authorized and required;

11. May provide assistance in the preparation of the network and communications budget; and Administrate the radio inventory and maintenance supplies:
  • Prepare and maintain records
  • Solicit vendors for cost estimates and pricing. Perform quality controls of vendor works
  • Develop and maintain proper procedure manuals for safety and use of the radio systems. Implement the RF Safety Program as RF Safety Officer.
  • Stay abreast, and be prepared to discuss with management, regulatory impacts of FCC rule changes; maintain contact with regional coordination organizations, such as APCO and others, and keep the City informed of procedural and anticipated changes.
  • Track and maintain all FCC licenses
12. Perform all duties required of and function as City RF Safety Officer.
13. May be required to respond to after-hours emergency conditions
14. Perform related duties as assigned.

Minimum Qualifications

(Any combination of experience that provides equivalent knowledge, skills and abilities sufficient to satisfactorily perform the duties of the job may be substituted).
 
EDUCATION:
  • Graduation from high school (or GED) and college-level course work in basic electronic theory and two years experience in the maintenance and repair of communication or related electronic equipment.
 
EXPERIENCE: 
  • Three years of responsible experience in the installation, repair, replacement and maintenance of telecommunications equipment, systems and components.
 

LICENSE OR CERTIFICATE:

  • Possession of a valid California driver's license
  • CWPCA Grade 2 Electrical Instrumentation Technology Certificate is desirable.

Knowledge, Skills & Abilities

Knowledge of:

  • General electronic theory. 
  • Federal Communications Commission rules and regulations pertaining to applicable communications systems.
  • Record-keeping techniques.
  • Circuit analysis and troubleshooting.
  • Principles of telecommunications system design;
  • The full range of methods, materials, tools, equipment and procedures used in the installation and repair of telecommunications devices;
  • The techniques used in the assessment and evaluation of telecommunications systems and services; and
  • Safe work practices.
     
Ability to:
  • Work with independence and make decisions relative to work methods and tools;
  • Understand and interpret written and oral instructions, including blueprints and wiring diagrams;
  • Prepare and maintain records, reports and work estimates;
  • Use and care for tools and equipment used in maintaining and repairing telecommunications and electronic devices;
  • Work under emergency and hazardous conditions;
  • Communicate clearly and concisely, both orally and in writing;
  • Follow directions from a supervisor;
  • Understand and follow posted work rules and procedures;
  • Establish and maintain cooperative working relationship with those contacted in the course of work.
  • This position may be required to work overtime hours as needed.