Children's Hospital Los Angeles

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Patient Services Representative

at Children's Hospital Los Angeles

Posted: 11/12/2019
Job Status: Full Time
Job Reference #: 5178
Keywords: hospital, patient

Job Description

Los Angeles, California


Work Hours: 8am-5pm


Work That Matters - Our work is 24 hours a day, 365 days a year.

No one has more expertise treating children than Children's Hospital Los Angeles. CHLA is the only children's hospital in California to make the prestigious U.S. News & World Report Honor Roll of "Best" children's hospitals, and is nationally ranked in all 10 pediatric specialties.

Join a hospital where the work you do will matter—to you, to your colleagues, and above all, to our patients and families. At times the work may be challenging, but it is always rewarding. We hope you’ll come and find out for yourself.

It’s Work That Matters.

Position Summary: The Patient Services Representative I provides patient-families with a positive experience at CHLA by performing clerical tasks primarily associated with answering incoming calls, registration, and patient check-in/out procedures, collection of patient co-pay or deductibles, scheduling and verifying patient appointments.

Minimum Qualifications: One year experience in medical front office setting. Bilingual English/Spanish is preferred. Excellent telephone manner and ability to deal effectively with the public. Basic knowledge of computers, filing and organizational skills.

Education/Licensure/Certifications: High school diploma or GED required.