Bank of Hope

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Sr. Loan Officer - MLO

at Bank of Hope

Posted: 12/3/2019
Job Status: Full Time
Job Reference #: d9ce4c6d-c8a8-4ca8-812d-7a156dcfffcd
Keywords: loan

Job Description

Position Information

Job Title: Senior Loan Officer-MLO

Department: Mortgage Banking Division

FLSA Status: Exempt

Reports to:  Regional Sales Manager

Full/Part Time Status: Full-Time

Work Location: Orange County, CA

 Travel Requirement: 0-10%

 

Education

Minimum Education Level: High School Diploma

Combination of Experience and Education can meet the job requirements: No

 

Language Requirement

English: Written: Advanced   Verbal: Fluent

Korean: Written: N/A    Verbal: N/A

 

Computer/Systems Knowledge Requirements

Microsoft Outlook: Intermediate

Microsoft Word: Intermediate

Microsoft Excel: Intermediate

Microsoft PowerPoint: Intermediate

Encompass: Knowledge of Encompass is a plus

 

Responsibilities & Duties

·         Sale of the Bank’s loan products and the loan products of Bank-approved investors or lenders.

·         Development of new business and business sources for the Bank.

·         Strengthening of an awareness of the Bank, its history and its services in customers and potential customers and in referral sources.

·         A Senior Mortgage Loan Officer must register in NMLS (Senior Mortgage Loan Officer Full Name) and remain registered throughout the period he or she works for the Bank.

·         A Senior Mortgage Loan Officer may only secure loans through the Bank or the Bank-approved investors or lenders.

·         A Senior Mortgage Loan Officer must fully educate himself or herself on all applicable Bank policies and procedures and must strictly adhere to all such policies and procedures, including but not limited to those governing the provision of rate quotes and the locking of rates. 

·         A Senior Mortgage Loan Officer must ensure full compliance with all applicable federal, state and local laws.

·         All loans must be priced in accordance with the Bank of Hope-provided price sheet in effect at the time the Senior Mortgage Loan Officer locks the loan.

·         A Senior Mortgage Loan Officer must timely collect all applicable fees as set forth in the Bank of Hope Corporate Fee Sheet then in effect, and a Senior Mortgage Loan Officer may not waive any applicable fees without the prior written approval of [Branch or Regional Manager].

o Application Fees:  Must be collected at the time of providing service.

o Appraisal Fees:  Must be collected at the time of providing service.

o Corporate Fees:  All corporate fees, add-ons and/or up charges, as set forth in the Bank of Hope Corporate Fee Sheet must be collected.

o Administrative Fees:  The Bank charges an administrative fee associated with the closing of the loan.

·         To ensure complete, accurate, and timely loan processing, data capture, and generation of business records, a Senior Mortgage Loan Officer may use only those data systems provided and used by the Bank; including but not limited to the loan origination system, prescribed automated underwriting systems (if applicable), and payroll and accounting systems.  A Senior Mortgage Loan Officer may not use any other program or system without the prior written consent of Executive Vice President –Mortgage Lending.

 

Job Qualifications/Requirements

·         Required: 5 years of banking experience, preferably in mortgage

·         Required: Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.

·         Required: Ability to respond effectively to the most sensitive inquiries or customer complaints.

·         Required: Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, employees, regulators, or board members.

·         Required: Proficient in writing in the English language

·         Required: Excellent analytical skills including the ability to define problems, collect data, establish facts, and draw conclusions.

·         Required: Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

·         Required: Good Analytical/Math skills

·         Required: Effectively manage multiple deadlines and projects

·         Required: Knowledge of lending operations, Note or International Dept. policies and procedures

·         Required: Knowledge of bank regulations affecting customer accounts

 

Physical Demands

Lifting/Carrying

Under 10 lbs: Occasional (1% - 33% of the time)

11 – 20 lbs: Occasional (1% - 33% of the time)                                                                                                               

Pushing/Pulling

Under 10 lbs: Occasional (1% - 33% of the time)

11 – 20 lbs: Occasional (1% - 33% of the time)

Twisting/Turning

Reach over shoulder: Rarely (Less than 1 hour per week)

Reach over head: Rarely (Less than 1 hour per week)

Reach outward: Rarely (Less than 1 hour per week)

Climb: Rarely (Less than 1 hour per week)

Crawl: Frequent (34% - 66% of the time)

Kneel: Frequent (34% - 66% of the time)

Squat: Frequent (34% - 66% of the time)

Sit: Constant (Over 66% of the time)

Walk-Normal Surfaces: Constant (Over 66% of the time)

Walk-Uneven Surfaces: Rarely (Less than 1 hour per week)

Walk-Slippery Surfaces: Rarely (Less than 1 hour per week)

Stand: Frequent (34% - 66% of the time)

Bend: Frequent (34% - 66% of the time)

Other

Keyboard/Ten Key: Constant (Over 66% of the time)

Fingering (fine dexterity): Frequent (34% - 66% of the time)

Handling (grasping, holding): Frequent (34% - 66% of the time)

Repetitive Motion – Hands: Frequent (34% - 66% of the time)

Repetitive Motion – Feet: Rarely (Less than 1 hour per week)