Job: Sales & Customer Service Clerk

Position is responsible for the clerical duties related tothe Sales and Customer Service functions and at times will be customer-facing. Duties will include widely varying clerical tasks related to processing customer orders, acknowledging customer orders, customer (Return Material Authorizations (RMA's), shipping and will entail the processing and filing of customer paperwork. More specifically, this person will assist the Sales and Customer Service Coordinators with processing customer orders and order entry, customer follow-up on quoting and feedback on delivery status, and help maintain status logs of customer calibration and repair orders. Generates shipping information, processes incoming RMA's, generates internal Work Orders for calibrations and repairs; closes out completed sales orders and work orders, organizes and maintains the filing system and records for sales orders and RMA's, complies with MMC quality system requirements; brings a team approach that works in a culture embracing continous improvements, flexibility, teamwork, respect, outstanding listening and problem-solving skills, easy-to-work-with attitude and accountability.

Minimum of 3 years' cutomer service experience, Email, MS Office and typing skills. Knowledge of AS400 system and post high school education desired.