Job: Restaurant Kitchen Supervisor - Wolfgang Puck, Seasonal/Part Time: Macy's South Coast Plaza

Overview:


The Restaurant Kitchen Supervisor supports the Restaurant Manager and/or Executive Chef in providing superior food products and maintaining a safe, efficient, professional, sanitary and profitable kitchen operation.


Key Accountabilities:

Assumes responsibilities of Restaurant Manager and/or Executive Chef in his/her absence.
Assist in accountability of sales, expenses and bottom-line profits.
Ensures team follows Food Division Standards and Best Practices.
Demonstrate a positive role model for STAR standards of customer service.
Ensure team prepares and presents food products following recipes and Food Division Best Practices.
Monitor food quality by completing daily a.m. and p.m. line checks.
Support a strong working relationship with store management.
Assist in providing culinary and food production training on an on-going basis to associates.
Assist in maintaining food cost goal by proper purchasing, waste control, storage, product handling, rotation and inventory.
Maintain role model standards in grooming and professional appearance and communications.
Meet highest standards of workplace sanitation/equipment care and safety as set by Health Department and company policy.
Utilize all Macy's and Food Division systems and tools.
Assist with scheduling and complete weekly payroll to maximize associate productivity, labor cost control and customer satisfaction.
Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met.
Provide education to staff on new products and menus.
Assist in preparing and production of all food items.
Assist in ordering food, beverage, dry and paper goods based budget and needs of the business.
Review all invoices to ensure cost and quality controls.
Assist in timely payment of invoices according to vendor contracts and Food Division Best Practices.
Support food inventories following Inventory Best Practices to ensure they are taken on a timely and accurate basis to ensure targeted food and liquor costs are maintained.
Assist with the coordination and execution of special events.
Provide ongoing coaching and recognition to increase team's performance.
Work scheduled shifts as assigned.
Ability to follow safe work practices in a fast-paced environment.
Ensure team is trained on and follows safe work practices.
Other duties as assigned by supervisor.

Skills Summary:


Requirements:

Previous hospitality/food service experience.
Previous supervisory/management experience.
Skill in working as part of a team.
Exceptional communication and interactive skills.
Food production expertise including producing, purchasing, and utilizing to minimize waste and inventory.
Effective computer skills.
Flexibility to fast-paced environment needs, demands and changes.
Analytical and organizational skills.
Experienced at training and motivating teams.
Food/beverage knowledge.

Internal Relationships:

Food Service associates, store leadership team, other retail departments, and Central Food Division.

External Relationships:

On going visibility and interaction with our customers.

Education/ Training:

Culinary degree/experience or equivalent preferred.
Spanish communication preferred.
Certification in sanitation and safe food handling practices.

The Restaurant Kitchen Supervisor position at Macy's is about

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Macy's West Is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.