Job: Restaurant Supervisor - Wolfgang Puck, Seasonal/Part Time: Macy's South Coast Plaza

Overview:

The Restaurant Supervisor supports the Restaurant Manager in running an efficient, professional, safe and profitable food operation.

Key Accountabilities:

Assumes responsibilities of Unit Manager in his/her absence.
Assist in accountability of sales, expenses and bottom line profits.
Ensures team follows Food Division Standards and Best Practices.
Demonstrate a positive role model for STAR standards of customer service.
Ensure team prepares and presents food products following recipes and Food Division Best Practices.
Monitor food quality by completing daily a.m. and p.m. line checks.
Support a strong working relationship with store management.
Assist in providing on-going training and staff motivation to all associates to promote team satisfaction and minimize turnover.
Maintain role model standards in grooming and professional appearance and communications.
Meet highest standards of workplace sanitation/equipment care and safety as set by Health Department and company policy.
Utilize all Macy's and Food Division systems and tools.
Assist with scheduling and complete weekly payroll to maximize associate productivity, labor cost control and customer satisfaction.
Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met.
Provide education to staff on new products/menus and ensure adherence to recipes.
Assist in preparation and production of all food items.
Assist in ordering food, beverage, dry and paper goods based on budget and needs of the business.
Review all invoices to ensure cost and quality controls.
Assist in timely payment of invoices according to vendor contracts and Food Division Best Practices.
Support food inventories to ensure they are taken on a timely and accurate basis to ensure targeted food and liquor costs are maintained.
Provide ongoing coaching and recognition to increase team's performance.
Other duties as assigned by the Manager.

Skills Summary:

Enthusiastic individuals with strong communication skills who works well in a team environment.
Ability to effectively communicate with customers and other employees of the organization.
Previous hospitality/food service experience preferred
Exceptional communication and interactive skills
Flexibility to fast-paced environment needs, demands and changes
Motivaional and training experience
Analytical and organizational skills
Experienced at training and motivating teams
Food/Beverage knowledge
Ability to lift up to 30 pounds
College or vocational schooling preferred
Certification in sanitation and safe food handling practices

Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.