Job: Family Resource Center Coordinator/Program Supervisor I

Under minimal supervision, the FRC Coordinator/Program Supervisor I is responsible for overall coordination and oversight of the staff and activities at the FRC; coordination and planning with all partner agencies, direct supervision of CB staff, community outreach, and assuring contractual obligations are met.

Provide oversight and coordination of the daily operations and services/programs operating in or under the auspices of the Family Resource Center

Provides general supervision to staff assigned to the FRC, including recruitment, selection, training, performance evaluation, discipline, etc.

Promote the FRC's mission to all staff and volunteers; provide leadership to all FRC staff and agency partners regarding FRC vision, mission, and priority initiatives

Ensuring that contractual obligations are met; responsible for required program statistics, database integrity, and required documentation being submitted accurately and timely to funder.

Carries out program management activities such as planning, staffing, budgeting, and program development

Provides administrative and clinical supervision of assigned staff and interns

Identifies potential problems with program or function and develops possible solutions, obtaining appropriate approvals when necessary

Maintains positive external relationships related to program, including CB staff, collaborative partners, schools, community resources, etc.

Performs community outreach through public speaking or other contacts or events

Conducts regular meetings with FRC staff, the Steering Committee, the Community Action Council and Case Management Team; attends all required FRC, CB and Fact meetings and trainings

Maintains on-site financial and program records in cooperation with FRC partners

May provide direct services as needed based on the needs of the agency and FRC

Keeps immediate supervisor informed regarding status of program

A Bachelor’s degree from an accredited four-year college or university. Masters Degree preferred

Two to three years direct service experience

One or more years of management or supervisory experience

Previous Case Manager experience preferred

Bilingual English/Spanish required

Good Communication Skills

Working knowledge of budgets and grants strongly preferred

Experience working with families, children and/or parents (volunteer/paid)

Ability to use diagnostic skills to make assessments

Ability to work in a multi-cultural environment