Job: Loss Prevention Associate - Full Time and Weekends: Macy's Pasadena Town Square

Overview:


As a Macy's Loss Prevention Agent, you'll find an environment that offers encouragement and support of your career goals, and have the opportunity to be recognized as a respected member of the Macy's team.

As a Macy's Loss Prevention Agent, you'll help us protect our company's assets. This will allow you to discover hidden talents (or develop new ones) as you perform internal and external surveillances using our state-of-the-art detection and investigation systems. You can also put your analytical and problem-solving skills to the test in resolving complex investigations.

As a valuable part of your store's Loss Prevention team, you'll be working with your Manager, store team, and fellow LP team members in the development and successful execution of your store's shortage program.

Key Accountabilities:

Being part of an innovative approach to protecting the company's assets that emphasizes prevention and values the contributions and strengths of the entire LP team.
Find innovative ways to successfully promote and execute your store's Shortage Programs and the Loss Prevention Process (LPP).
Learning effective surveillance and investigation techniques.
Sharpening and improving your communication skills.
Running department meetings to raise associate awareness in an effort to prevent the loss of our assets.
You'll have the ability to utilize your resourcefulness and creativity to solve complex problems.
Discovering new opportunities for personal and professional growth.

Skills Summary:

A highly motivated, detail oriented, well-organized professional with strong interpersonal, verbal and written communication skills.
A self-starter, with the ability to maintain a high level of productivity, accuracy and commitment to quality with minimal supervision.
The ability to follow instructions and consistently act in a professional manner.
An ability to perform investigations in a confidential environment.
Strong customer service skills and the ability to work well with the public and in a team atmosphere.
Able to use good judgment and utilize critical thinking skills.
A basic knowledge of PC hardware and software, and the ability to learn internal computer systems.
Possess a strong desire to constantly improve and develop your skills.

Education:

A high school diploma or equivalent. Two years of college coursework desirable, or the equivalent work experience.

Career Path:

One of the core values of Macy's is "You Count". Your personal growth and development is part of a commitment we make to each of our team members.

In Loss Prevention, we've developed a clear path of promotion for our team. When you've mastered your current job's skills and think that you're ready to take the next step, talk to your manager about new opportunities in our Division, and throughout Macy's.

Here's the career path for a Loss Prevention Agent at Macy's:

Loss Prevention Agent -->Senior Agent --> Assistant Loss Prevention Manager --> Loss Prevention Manager

Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.